We are proud of every product we offer to you, We guarantee that your order will arrive complete and intact.

Replacement and refund

– In the event that you receive a wrong order, or its specifications differ from those shown on the site, We will arrange to return and exchange the product free of charge. However, the product must be returned in the same condition in which you received it with its original packaging / wrapping, without causing any harm to him.

– You can return and exchange a product that you are not satisfied with within seven days of receiving it. Provided it is unused, and in its original packaging/wrapping, In the same condition that you received it.

– Only products purchased from our online store can be returned and exchanged.

– No exchange or refund will be made if the product serial number does not match what is registered with us.

When exchanging products, you must choose an alternative product at the same price. or higher with the difference being paid to the most expensive.

– The refund amount covers the price of the product only, Shipping to and from the store is not included in the price.

– If payment is made by credit card, The refund amount is returned to the card and is not done in any other way permanently.

– The refund amount on your credit card will take time to return to your account, This time depends on the policies of the bank you use and may be up to 14 working days.

Shipping policy

The site provides shipping and delivery services at the present time within the Kingdom of Saudi Arabia, We are working to provide shipping service to countries around the world, according to the shipping options available locally, as soon as possible.

Processing time:

Orders are delivered to the shipping company within a maximum period of two days from the date of completion of the payment process. And in the event of any change or delay in receiving shipments by the shipping company for urgent reasons such as holidays and holidays or technical and climatic conditions, The customer will be notified of this and he will have the option to continue completing the order or cancel the order in the event that he does not accept the emergency modifications to the shipping times.

Shipping term:

The delivery time for shipments inside Saudi Arabia is within a maximum of two days, other than the processing time for the shipment.